Terms and Conditions
Last updated: 17 September 2026
These Terms and Conditions (“Terms”) apply to the use of AfterWorks and the website at https://afterworks.space (the “Website”), and to website design, rebuild, hosting and related services supplied by AfterWorks.
Please read these Terms before using the Website or purchasing services from AfterWorks.
1. About these Terms
1.1 These Terms apply only to customers acting for the purposes of their trade, business, craft or profession.
1.2 AfterWorks provides its services on a business-to-business (“B2B”) basis only. Our services are not offered to consumers purchasing primarily for personal, family or household use.
1.3 By instructing AfterWorks to carry out work, accepting a quotation, making payment, approving a project, or otherwise agreeing to proceed with our services, you confirm that:
- you are acting on behalf of a business;
- you have authority to enter into the agreement;
- you have read and accepted these Terms; and
- the information you provide to us is accurate and complete.
1.4 If a quotation, proposal, order confirmation or other written agreement issued by AfterWorks contains terms that conflict with these Terms, the specific written agreement will take priority to the extent of that conflict.
2. Our Website
2.1 The Website provides information about AfterWorks, our services and examples of the type of work we provide.
2.2 We may update, change, suspend or withdraw any part of the Website without notice.
2.3 We aim to keep information on the Website accurate and current, but we do not guarantee that all information will always be complete, error-free or up to date.
2.4 Nothing on the Website constitutes legal, financial, technical or other professional advice.
2.5 You may use the Website only for lawful business purposes. You must not:
- misuse or interfere with the Website;
- attempt to gain unauthorised access to the Website, its server or connected systems;
- introduce malicious code, viruses or other harmful material;
- scrape, copy or reproduce substantial parts of the Website without permission;
- use the Website in a way that infringes another person’s rights; or
- use the Website for fraudulent, unlawful or misleading activity.
3. Website Rebuild and Design Services
3.1 AfterWorks may identify an existing business website and independently prepare a redesigned or rebuilt version to demonstrate how the business’s website could be improved.
3.2 We may then contact the relevant business and provide access to:
- a demonstration or preview of the proposed website;
- an explanation of changes or improvements we have made; and
- an offer to purchase or adopt the rebuilt website.
3.3 Preparing a demonstration website does not create an obligation on the business to purchase it.
3.4 Unless and until the business purchases the website and all amounts due have been paid in full, the demonstration website and the original work created by AfterWorks remain under the control of AfterWorks and may not be copied, published, reproduced, adapted or used commercially without our written permission.
3.5 Demonstration websites may use publicly available information from an existing business website or other public sources solely for the purpose of creating and presenting the proposed redesign. Any third-party names, logos, trade marks, photographs, text or other materials remain the property of their respective owners.
3.6 A demonstration website is a proposal and may contain placeholder content, example imagery, temporary links, incomplete integrations or functionality that requires further configuration before a live launch.
4. Quotations and Orders
4.1 Prices are provided individually for each project. Prices offered to one customer do not determine or imply the price that may be offered to another customer.
4.2 Unless stated otherwise, a quotation applies only to the work described in that quotation.
4.3 A contract is formed when we confirm that we have accepted your instruction, or when you make payment following our offer to supply the website or services, whichever occurs first.
4.4 We may withdraw or amend a quotation before it has been accepted.
4.5 Any timescale we provide is an estimate unless we expressly agree in writing that a deadline is fixed.
4.6 Delays caused by the customer, third parties, domain providers, hosting providers, external platforms or circumstances outside our reasonable control may extend delivery dates.
5. Payment
5.1 Payment of the agreed website purchase price is due once the website goes live, following the customer’s final launch approval. Payment details will be stated in the relevant quotation, invoice, order or written agreement.
5.2 Unless agreed otherwise, all sums due must be paid before ownership of the completed website is transferred to the customer.
5.3 The customer is responsible for paying invoices when due.
5.4 If an invoice is overdue, we may pause work, withhold delivery, suspend hosting or other services, or delay launch until outstanding sums are paid.
5.5 AfterWorks is not currently VAT registered and does not charge VAT. The relevant proposal or quotation shows the total payable.
6. Refunds and Cancellation
6.1 Because our work involves digital services, bespoke design and development, refunds are not automatically available merely because a customer changes their mind.
6.2 A customer may contact AfterWorks within 60 calendar days of the date of purchase to request cancellation or a refund.
6.3 Any refund requested during that 60-day period will be considered in light of the work already completed, services already supplied, third-party costs incurred, whether the website has already been transferred or deployed, and the circumstances of the request.
6.4 Unless we expressly agree otherwise in writing, a customer is not entitled both to retain and continue using a completed website and to receive a full refund for that website.
6.5 Once 60 calendar days have passed from the date of purchase, payments are non-refundable, except where:
- AfterWorks expressly agrees otherwise in writing; or
- a refund or other remedy is required by applicable law.
6.6 Hosting renewal charges and other recurring service charges are non-refundable once the relevant renewal period has begun, unless otherwise agreed in writing or required by law.
7. Ownership of the Completed Website
7.1 Subject to full payment of all sums due for the website, the customer will own the original bespoke website work created specifically for that customer by AfterWorks, including custom design work, custom code and original written content created specifically for the project.
7.2 Ownership does not transfer until all amounts due for the relevant work have been paid in full.
7.3 The customer’s ownership does not include materials that AfterWorks does not own or cannot legally transfer, including:
- stock photographs, stock video and stock graphics;
- third-party fonts;
- third-party software;
- open-source software and libraries;
- themes, frameworks, templates or components supplied under third-party licences;
- third-party APIs, integrations or hosted services;
- trade marks, logos or content belonging to the customer or another party; and
- other assets made available under a licence rather than by transfer of copyright.
7.4 Stock photographs and other licensed assets remain the property of their respective copyright owners and are subject to the relevant licence terms.
7.5 Where a third-party licence is transferable or permits continued use as part of the completed website, the customer may continue to use that material subject to the licence.
7.6 If a third-party licence cannot be transferred, the customer may need to obtain its own licence or replace the relevant asset if it wishes to move the website away from services managed by AfterWorks.
7.7 AfterWorks retains ownership of its pre-existing tools, know-how, processes, reusable code, generic components, development methods and other material that was not created exclusively for the customer’s project.
7.8 Nothing in these Terms transfers ownership of the AfterWorks name, brand, Website or other AfterWorks intellectual property.
8. Customer Content and Intellectual Property
8.1 The customer retains ownership of content, branding, photographs, logos, trade marks, data and other material that it supplies to AfterWorks.
8.2 The customer grants AfterWorks permission to use that material as reasonably necessary to design, build, host, maintain and support the customer’s website.
8.3 The customer confirms that it has the necessary rights and permissions to provide any material supplied to AfterWorks.
8.4 The customer is responsible for ensuring that its website content:
- is accurate and lawful;
- does not infringe copyright, trade marks or other third-party rights;
- does not contain defamatory, misleading or unlawful material; and
- complies with laws and regulations applicable to the customer’s own business and industry.
8.5 AfterWorks is not responsible for checking the legal accuracy or regulatory compliance of customer-supplied content unless we have expressly agreed in writing to provide that service.
9. Domain Names
9.1 AfterWorks does not register, own or take control of customer domain names as part of our standard service.
9.2 The customer must retain ownership and control of its domain name and registrar account.
9.3 The customer is responsible for:
- renewing its domain name;
- maintaining accurate registrar details;
- paying domain registration or renewal fees;
- maintaining access to its registrar and DNS settings; and
- ensuring that any person authorised to manage the domain has appropriate access.
9.4 Where necessary, the customer may authorise AfterWorks to make or advise on DNS changes required to connect the domain to the website.
9.5 Such assistance does not transfer ownership or control of the domain to AfterWorks.
9.6 We are not responsible for loss, suspension or interruption caused by an expired domain, registrar issue, DNS change made by another party, lost account access or other matters outside our reasonable control.
10. Hosting
10.1 Where hosting is included with the purchase of a website, the first hosting period will be as stated in the customer’s quotation or order. Where we state that the first year of hosting is included, this means the first 12 months from the date the hosting service begins unless agreed otherwise.
10.2 Hosting after the included period is a separate recurring service and is subject to renewal.
10.3 We will normally notify the customer of the renewal charge before renewal is due.
10.4 Hosting fees may change for future renewal periods. Any new price will apply only to a future renewal and will be communicated before that renewal becomes due.
10.5 Standard hosting covers hosting of the existing website. It does not include unlimited website changes, new pages, redesign work, content updates, new functionality or development work unless expressly stated.
10.6 Changes or additional work requested after completion of the website may be quoted and charged separately.
10.7 We aim to provide reliable hosting but do not guarantee uninterrupted or error-free availability.
10.8 Hosting may depend on third-party infrastructure and services. Outages, maintenance, network failures, attacks or other events outside our reasonable control may occasionally affect availability.
10.9 We may perform reasonable maintenance, security updates or infrastructure changes where necessary to protect or operate the hosting service.
11. Hosting Renewal, Suspension and End of Service
11.1 The customer is responsible for paying hosting renewal charges by the due date if it wishes hosting to continue.
11.2 If a hosting renewal invoice remains unpaid, we may suspend the hosted website after the existing paid or included hosting period expires.
11.3 Suspension or termination of hosting does not transfer the customer’s domain name to AfterWorks and does not affect the customer’s ownership of website material transferred under Section 7.
11.4 Where reasonably practicable, a customer may request a copy of the website files that it owns so that the website can be moved to another suitable hosting provider.
11.5 A website may depend on services, build processes, infrastructure, databases, APIs or third-party tools that are not capable of being transferred simply by supplying static website files. We will explain this where reasonably relevant.
11.6 After hosting ends, we may delete hosted website files, backups and related project data after 90 days. Customers should request any required files before that period expires.
11.7 We are not obliged to retain indefinite backups after hosting has ended.
12. Changes and Additional Work
12.1 The purchase price covers the work included in the agreed project and minimal pre-launch corrections. We confirm the included corrections with the customer before launch. Additional work outside that scope is quoted separately.
12.2 Unless expressly included in writing, ongoing hosting does not include ongoing website edits or development.
12.3 Requests for changes, additional pages, integrations, redesigns, copywriting, technical changes or new features may be charged separately.
12.4 We may provide a quotation or estimate before carrying out additional chargeable work.
12.5 Where a customer requests urgent work or asks us to proceed without a formal quotation, we may agree the basis of the charge by email or another written communication.
13. Third-Party Services
13.1 Websites may rely on third-party services such as hosting infrastructure, analytics, maps, fonts, form services, payment providers, content delivery networks, APIs, plugins or external platforms.
13.2 AfterWorks does not control third-party services and cannot guarantee their continued availability, pricing, functionality or terms.
13.3 A third-party provider may change, restrict, discontinue or charge for a service that was previously available.
13.4 Where this affects a customer’s website, any work needed to replace, reconfigure or adapt the website may be treated as additional chargeable work unless otherwise agreed.
13.5 The customer may be required to accept separate terms or maintain its own account with a third-party provider.
14. Search Engines, SEO and Marketing Results
14.1 Unless we expressly agree otherwise in writing, AfterWorks does not guarantee any particular:
- Google or other search-engine ranking;
- volume of website traffic;
- number of enquiries, leads or sales;
- conversion rate;
- advertising result; or
- commercial outcome.
14.2 Search engines, advertising platforms and other third parties control their own algorithms, rankings, policies and systems.
14.3 Any SEO or performance improvements we discuss are intended as reasonable improvements or objectives, not guaranteed outcomes.
15. Website Performance and Compatibility
15.1 We will take reasonable care when creating websites, but exact appearance and behaviour may vary between browsers, devices, operating systems and screen sizes.
15.2 Unless expressly agreed otherwise, we are not required to support obsolete browsers, obsolete operating systems or unsupported third-party software.
15.3 Performance measurements, accessibility scores, SEO scores and similar automated testing results can change over time and may be affected by third-party services, customer content, browser behaviour and changes to testing tools.
15.4 We do not guarantee a permanent score or result from Google Lighthouse, PageSpeed Insights or any similar testing platform.
16. Customer Responsibilities
16.1 The customer must provide information, access, approvals and materials reasonably required to complete or operate the website.
16.2 The customer is responsible for reviewing the website before launch and notifying us of any material errors that it wishes us to correct.
16.3 Following handover, the customer is responsible for its business, its products and services, and the legality and accuracy of information published on its website.
16.4 The customer is also responsible for determining whether it requires policies, notices, licences, registrations, regulatory statements, accessibility measures, cookie controls or other compliance measures for its particular business.
16.5 Unless expressly agreed otherwise, AfterWorks does not provide legal advice and does not warrant that a website automatically satisfies every legal or regulatory requirement applicable to the customer’s business.
17. Privacy and Data Protection
17.1 Where AfterWorks processes personal data, we will do so in accordance with applicable UK data protection law.
17.2 Information about how AfterWorks collects and uses personal data should be read alongside our Privacy Policy.
17.3 Where a website we build for a customer collects personal data on behalf of that customer, the customer is responsible for determining its own data protection obligations and providing an appropriate privacy notice to its users.
17.4 Depending on the service provided, the parties may need additional data-processing terms. Where required, these may be agreed separately.
18. Cookies and Analytics
18.1 The Website or websites supplied by AfterWorks may use cookies, analytics or similar technologies.
18.2 Customers are responsible for ensuring that their own websites provide appropriate cookie information and obtain consent where legally required.
18.3 Where AfterWorks provides a cookie banner or consent tool, the customer remains responsible for ensuring that its settings and stated purposes accurately reflect the technologies actually used on the customer’s website.
19. Security
19.1 We take reasonable measures to protect websites and hosting services under our control.
19.2 No website, server, network or online service can be guaranteed to be completely secure.
19.3 We are not responsible for security incidents caused by matters outside our reasonable control, including:
- compromised customer passwords or accounts;
- customer or third-party configuration changes;
- unsupported third-party software;
- malicious attacks that could not reasonably have been prevented;
- customer devices or systems; or
- services operated by third parties.
19.4 Customers must keep credentials secure and notify us promptly if they believe an account or website has been compromised.
20. Suspension or Refusal of Service
20.1 We may refuse, suspend or terminate services where reasonably necessary if:
- invoices are materially overdue;
- a customer materially breaches these Terms;
- the website is being used unlawfully;
- the website presents a security risk;
- the customer asks us to publish content that we reasonably believe is unlawful or infringes third-party rights;
- continuing the service could expose AfterWorks or our suppliers to legal, regulatory or technical risk; or
- a third-party infrastructure provider requires suspension.
20.2 Where reasonably practicable, we will give the customer notice and an opportunity to resolve the issue before suspension.
20.3 We may act immediately where urgent action is reasonably necessary to protect systems, users, third parties or AfterWorks.
21. Liability
21.1 Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability for:
- death or personal injury caused by negligence;
- fraud or fraudulent misrepresentation; or
- any other liability that cannot legally be excluded or limited.
21.2 Subject to Section 21.1, AfterWorks will not be liable for indirect or consequential loss.
21.3 Subject to Section 21.1, AfterWorks will not be liable for loss of:
- profits;
- revenue;
- anticipated savings;
- business opportunities;
- goodwill;
- contracts;
- business interruption; or
- data,
except to the extent that such loss is a direct loss that cannot lawfully be excluded.
21.4 Subject to Section 21.1, AfterWorks’ total aggregate liability arising out of or in connection with a particular project or service will not exceed the total amount actually paid by the customer to AfterWorks for that project or service during the 12 months immediately preceding the event giving rise to the claim, or, for a one-off project completed less than 12 months earlier, the total amount paid for that project.
21.5 The limitations in this section apply only to the extent that they are lawful and reasonable in the circumstances.
21.6 The customer is responsible for maintaining appropriate business continuity arrangements and copies of important business information.
22. Indemnity
22.1 The customer will be responsible for losses, claims or reasonable costs suffered by AfterWorks as a direct result of:
- material supplied by the customer infringing a third party’s rights;
- unlawful instructions given by the customer;
- the customer’s misuse of the website or services; or
- a material breach by the customer of Section 8,
provided that AfterWorks takes reasonable steps to mitigate its loss.
22.2 This section does not require the customer to indemnify AfterWorks for losses caused by AfterWorks’ own negligence, fraud or deliberate wrongdoing.
23. Force Majeure
23.1 Neither party will be liable for delay or failure to perform an obligation where that delay or failure is caused by events beyond its reasonable control.
23.2 Such events may include internet or telecommunications failures, major hosting outages, utility failures, fire, flood, extreme weather, industrial disputes, war, civil emergency, governmental action, epidemic, pandemic, cyberattack or failure of critical third-party infrastructure.
23.3 This section does not remove an obligation to pay an amount that became due before the relevant event.
24. Confidentiality
24.1 Each party will take reasonable care not to disclose confidential business information received from the other party except where:
- disclosure is reasonably necessary to provide or receive the services;
- disclosure is required by law;
- the information is already lawfully public; or
- the other party has authorised disclosure.
24.2 This section does not prevent AfterWorks from identifying a completed website as part of its portfolio unless the customer has asked us in writing not to do so.
25. Portfolio Use
25.1 Unless otherwise agreed in writing, AfterWorks may display or link to completed work in its portfolio, case studies, sales material or social media.
25.2 We will not knowingly publish confidential information belonging to the customer as part of that portfolio use.
25.3 A customer may ask us not to use its project for promotional purposes, and we will reasonably respect that request for future use.
26. Links to Other Websites
26.1 The Website may contain links to third-party websites.
26.2 Those links are provided for convenience and do not mean that AfterWorks endorses or controls the third-party website.
26.3 We are not responsible for the availability, content, security or privacy practices of third-party websites.
27. Changes to these Terms
27.1 We may update these Terms from time to time.
27.2 The version published on the Website will apply to new orders from its stated effective date.
27.3 Changes will not retrospectively alter the essential commercial terms of an existing completed purchase unless:
- the customer agrees;
- the change relates to an ongoing service and is permitted by the existing agreement; or
- the change is necessary to comply with law or regulation.
27.4 For material changes affecting an ongoing paid service, we will take reasonable steps to notify affected customers before the change takes effect.
28. Assignment and Subcontracting
28.1 AfterWorks may use employees, contractors, hosting providers and other suppliers to deliver parts of the services.
28.2 We remain responsible for our contractual obligations to the customer.
28.3 The customer may not transfer its contractual rights or obligations to another party without our written consent, except as part of a genuine sale or transfer of the customer’s business where the new owner assumes those obligations.
29. Entire Agreement
29.1 These Terms, together with the relevant quotation, invoice, proposal, order confirmation and any other expressly agreed written terms, form the agreement between AfterWorks and the customer for the relevant services.
29.2 The parties acknowledge that they are entering into the agreement on a business-to-business basis.
29.3 Nothing in this section excludes liability for fraud or fraudulent misrepresentation.
30. Severability
30.1 If any provision of these Terms is found to be invalid, unlawful or unenforceable, that provision will be treated as modified to the minimum extent necessary to make it enforceable.
30.2 If modification is not possible, the affected provision will be removed and the remaining provisions will continue in effect.
31. Waiver
31.1 If AfterWorks does not immediately enforce a right under these Terms, that does not mean we have waived that right.
31.2 A waiver will be effective only in relation to the specific matter for which it is given.
32. Third-Party Rights
32.1 Unless expressly stated otherwise, a person who is not a party to the agreement between AfterWorks and the customer has no right to enforce these Terms.
33. Governing Law and Jurisdiction
33.1 These Terms and any dispute or claim arising from them are governed by the laws of England and Wales.
33.2 The courts of England and Wales will have exclusive jurisdiction over disputes arising from or connected with these Terms or the services supplied by AfterWorks.
34. Contact
Questions about these Terms can be sent to:
AfterWorks
Unit 10a, Cockshades Farm
Stock Lane
Wybunbury
Nantwich
CW5 7HA
United Kingdom
Email: hello[at]afterworks.space
Website: https://afterworks.space
